Q. Can I give a gift subscription?
A. Yes, please do! Simply click here or call toll-free (800) 282-6643 M-F 8-5 CT, or write us at:
At Home Indiana
PO BOX 8000
Big Sandy, TX 75755-8001
Q. How many times per year do you publish At Home Indiana?
A. We publish six issues per year.
Q. I'm a new subscriber, why did I get several issues in a row so quickly?
A. On a bill-me-later subscription, we send your first issue and then await payment before sending any more. However, depending on the timing of your order and subsequent payment, there's a chance that you could miss an issue during that time. Whenever possible, we try to keep that from happening. The result is sometimes two or three issues in quick succession.
Q. My subscription is paid and doesn't expire for a long time -- why am I getting renewal offers?
A. From time to time we do send out special, optional early renewal offers. Some offer a price discount for renewing well in advance, others offer different incentives or gifts for renewing early. If you don't want to take advantage of those kinds of offers, please disregard them.
Q. Why do I still get renewal notices when I just renewed recently?
A. Most likely your renewal order to us crossed in the mail with one of our notices. If so, please ignore the notice. Or, you may have renewed longer ago than you think and may be close to the end of your current subscription. As a convenience to our subscribers we begin sending renewal reminders about six months in advance of the last issue, one notice a month. This helps ensure that everyone has plenty of time to renew so there'll be no break in service.
If you're uncertain about when to renew, you can always check how many issues you have remaining by looking at your subscription label, or by coming to this website.
Q. How do I know that my credit card is secure when I order from you?
A. We use Secure Sockets Layer (SSL) software that is among the best available today for secure Internet transactions. When you place an order on-line, this software encrypts all of your personal information, including your credit card number, so that it cannot be read as it travels over the Internet.
Q. Can I order a magazine subscription? I live in Canada.
A. Yes, you can. We'd love to sign you up! You may place your order on our website. Please allow up to 6 weeks for delivery. We do not offer expedited or air service. You can check the status of your account by accessing our customer care center on our website or by contacting us Customer_Service@AtHomeIndianaMagazine.com.
Q. Do you accept advertising?
A. Yes we do! As one of our business-to-business services, we have both online and print ad space available. If you are interested in advertising with one of the Annie's companies click here to fill out a request for information form which will be delivered directly to our advertising department.
Q. How can I submit a photograph/story to At Home Indiana?
A. We'd love to hear from you. Just use this link to send us your story.
Q. My first issue wasn't what I expected. How can I cancel my subscription?
A. As promised when you first subscribed, you may mail us your invoice marked "cancel" and keep that free issue as our gift to you for giving us a try. Or, you may click here to cancel your subscription. If you cancel online we'll send you an email confirmation as soon as your cancellation is processed. Either way you cancel, there are probably subscription bills already in the mail to you, so please ignore those.
If there's a service problem or other reason you wish to cancel, of course we hope you'll contact us first and give us a chance to solve the problem without resorting to cancellation.
Q. What is your policy concerning mailing lists?
A. We regularly communicate to our customers through the mail with information and offers from our family of companies. From time to time we make our customer mailing list available to other companies that sell goods and services that we believe would interest our customers. (We do not provide customer telephone numbers to these companies.) If you prefer not to receive any of this information, or if you wish to receive only information from our family of companies, please notify us at MailPreference@Annies-Publishing.com
If you have provided us your email address, you will receive emails with information and offers from us (and sometimes other companies) that we feel would be of interest to you. With each of these email offers, we will provide you with a link to opt-out of receiving future commercial email. You can also opt-out of receiving future email messages from us by emailing us at Privacy@Annies-Publishing.com. Opt-out requests are usually handled as soon as the request is made. However, it may take up to ten days to process an opt-out request.